FAQ'S/ returns

How long does it take for my items to ship? 
We Try To Ship Out Orders As Soon As Possible. Please Allow 3-7 Business Days For Us To Ship Out Your Order With The Exception Of Holidays.

Return Policy-

All shirt Sales are final. We Do Offer Exchanges On Hoodies/Jackets 

We have a 7-day exchange policy, which means you have 7 days after receiving your item to exchange. After the 7-days, Puro Desmadre Co. will not allow for any exchanges. Please note, in order to exchange any item(s) you will be responsible for the shipping cost. 

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at returnspurodesmadre@gmail.com .Please include a brief description of the reason for  exchange. Also, include the invoice number and your full name on the subject column. If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at returnspurodesmadre@gmail.com Please allow any exchanges to be processed 10-15 business days. 

Lost Mail-

Puro Desmadre Co. is NOT responsible for any lost, stolen, or misplaced merchandise in transit. However we will do everything to help. Thank you.